We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at EMAIL . Returns will need to be sent to the following address:

MK LLC

7320 Reseda Blvd

#372231

Reseda, CA 91337

If your return is accepted, we’ll send you a prepaid return shipping label, along with detailed instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any questions about returns at EMAIL.

Damages and issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We’ll review the issue and work to make it right as quickly as possible.

Exchanges

The fastest way to get the item you want is to return the item you have. Once your return is accepted, you can place a new order for the replacement item.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved.

If approved, you’ll be automatically refunded to your original payment method within 24–48 hours. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at EMAIL.

iPhone 11 • Unlocked

iPhone 11 • Tracfone / Straight Talk

iPhone 11 • Spectrum Mobile

iPhone 11 • Cricket

iPhone 11 Pro • Xfinity Mobile

iPhone 11 Pro • Unlocked

iPhone 11 Pro Max • Xfinity Mobile

iPhone 11 Pro Max • Unlocked

iPhone 11 Pro Max • Tracfone / Straight Talk